SAN FRANCISCO LONG-TERM CARE
OMBUDSMAN PROGRAM
RESOURCES
Resident Rights
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Skilled Nursing Facilities
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Assisted Living or Residential Care Facilities for the Elderly
Facility Complaint and Inspection Reports
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Skilled Nursing Facilities - California Department of Public Health (CDPH): Responsible for ensuring nursing homes comply with state laws and regulations.
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Assisted Living - California Department of Social Services: Regulates residential care facilities for the elderly (AKA Assisted Living), adult residential facilities, adult day programs, and social rehabilitation facilities.
Legal Resources
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California Advocates for Nursing Home Reform (CANHR): A nonprofit law firm providing advocacy, education and support to long-term care consumers.
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Legal Assistance to the Elderly (LAE): This organization provides free advice and, in some cases, representation, for San Francisco residents over 60 or San Francisco adults with a disability, regardless of income.
Long-Term Care Policy and Education
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Consumer Voice for Quality Long-Term Care: Provides long-term care education, advocacy and policy analysis at both the state and federal level.
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National Long-Term Care Ombudsman Resource Center (NORC): Provides education, training and resources to ombudsman programs and the residents, families and others who use ombudsman services.
Quality of Care in Long-Term Care Facilities
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CalQualityCare.org: Provides quality ratings of California nursing homes, residential care facilities and other long-term care facilities
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Nursing Home Compare (Medicare.gov): Provides detailed information about every Medicare and Medicaid-certified nursing home in the country.