​RESOURCES

Quality of Care in Long-Term Care Facilities

• CalQualityCare.org: Provides quality ratings of California nursing homes, residential care facilities and other long-term care facilities

• Nursing Home Compare (Medicare.gov): Provides detailed information about every Medicare and Medicaid-certified nursing home in the country.

​

Legal Resources

• California Advocates for Nursing Home Reform (CANHR): A nonprofit law firm providing advocacy, education and support to long-term care consumers.

• Legal Assistance to the Elderly (LAE): This organization provides free advice and, in some cases, representation, for San Francisco residents over 60 or San Francisco adults with a disability, regardless of income.

Long-Term Care Policy and Education

• Consumer Voice for Quality Long-Term Care: Provides long-term care education, advocacy and policy analysis at both the state and federal level.

• National Long-Term Care Ombudsman Resource Center (NORC): Provides education, training and resources to ombudsman programs and the residents, families and others who use ombudsman services.

Facility Complaint and Inspection Reports

• Skilled Nursing Facilities - California Department of Public Health (CDPH): Responsible for ensuring nursing homes comply with state laws and regulations.

• Assisted Living - California Department of Social Services: Regulates residential care facilities for the elderly (AKA Assisted Living), adult residential facilities, adult day programs, and social rehabilitation facilities.

Resident Rights

• Skilled Nursing Facilities

  • Medicare.gov: What Are Your Rights In A Skilled Nursing Facility?

  • CDPH: Nursing Home Resident Rights

  • CANHR: Transfer and Discharge Rights

• Assisted Living or Residential Care Facilities for the Elderly

  • CDSS: Personal Rights in Residential Care Facilities for the Elderly

  • CANHR: Outline of Resident Rights